If you’re a Shark Robot user, then you may have encountered one of the company’s infamous error codes. These codes appear when something goes wrong with your robot and can be quite frustrating if you don’t know how to fix them.
In this blog post, we will explain Shark Robot Error Codes Indication and how to go about solving the issue.
Shark IQ & Rv Robot Error Code:
If any error lights are illuminated or flashing on your Shark IQ Robot™, see the error code chart below:
CLEAN (RED) + ! (RED) flashing: Suction motor failure. Remove and empty the dust bin, clean the filters, and remove blockages to ensure nothing is reducing suction.
CLEAN (RED) flashing: Robot may be stuck on an obstacle. Move robot to a new location on a level surface.
DOCK (RED) flashing: Front bumper may be jammed. Clean the bumper and make sure it moves in and out freely.
CLEAN (BLUE) + DOCK (RED) solid: BotBoundary error. Move your robot to a flat surface away from the magnetic boundary strip and try cleaning again.
CLEAN (RED) + DOCK (BLUE) flashing: Cliff sensor error. Move your robot to a new location and clean its cliff sensors.
CLEAN (RED) + DOCK (RED) flashing: Robot dustbin has been removed and needs to be reinserted.
DOCK (RED) + ! (RED) flashing: Side brush is stuck. Remove any debris from around the side brushes.
CLEAN (RED) + DOCK (RED) + ! (RED) flashing: A drive wheel is stuck. Clean the wheels and remove any debris wrapped around the axles.
CLEAN (RED) + DOCK (BLUE) alternating: Robot is stuck. Move your robot to a new location and make sure the front bumper moves in and out freely.
CLEAN (BLUE) + DOCK (RED) + ! (RED) flashing: Wheel motor encoder failure. Please contact Shark Customer Care at 1-800-798-7398.
CLEAN (BLUE) + ! (RED) flashing: Blockage in brushroll. Remove any debris from around the brushroll.
CLEAN (RED) + DOCK (BLUE) + ! (RED) flashing: Robot has encountered an error while booting. Please turn the power off and back on.
CLEAN (BLUE) + DOCK (RED) flashing: Robot cannot locate dock. Please pick up your robot and place it on the dock.
BATTERY ICON (RED) flashing: Battery is critically low and needs recharging. Power may be turned off or the battery may need charging.
CLEAN (RED) + ! (RED) alternating: Blockage in brushroll. Remove any debris from around the brushroll.
Shark WI-FI Error Code:
! (RED) + Wi-Fi indicator (RED Flashing): Wrong password for Wi-Fi.
! (Flashing red) + Wi-Fi (RED): SSID cannot be found, try connecting again
! + Wi-Fi (Flashing RED alternately): Wrong user name or password for your Shark account.
+ + Wi-Fi (Flashing RED simultaneously): Cannot connect to Wi-Fi.
Shark ION Robot Error Code:
All LED lights are off: Unit is turned off. Cycle power switch. If no response, plug in to charge unit.
Red “Replace” LED light is on: Your battery is ready to be replaced.
DOCK and SPOT alternate flashing: A side brush is stuck. Remove debris from side brushes.
DOCK and SPOT flashing together: Something is stuck in the main brushroll. Remove obstruction.
CLEAN flashing blue: The front wheel sensor, drop sensor, or bumper is reporting an error. Make sure your robot is able to move freely by moving it to a new location on a level surface. Make sure the front bumper is not stuck. If clean light continues to flash blue, remove the front wheel and clean the wheel cavity.
SPOT flashing blue: The unit cannot move due to surface or obstruction. Move robot to a new location.
CLEAN flashing red: Cliff sensors are reporting an error. Wipe cliff sensors with a clean cloth. Robot cannot start due to an error. Ensure your robot is on a level surface with no obstructions.
“!” symbol flashing: Suction motor failure. Remove blockages and clean
filters. Remove dust bin and make sure nothing is blocking suction.
CLEAN flashing red and “!” stays solid red: Your charger is experiencing an issue. Please contact Customer Service at 1-800-798-7398.
“!” and CLEAN symbols flashing: Your robot’s BotBoundary™ sensors are reporting an error. Please contact Customer Service at 1-800-798-7398.
CLEAN solid red: The dust bin has been removed and needs to be
reinserted.
CLEAN solid blue: Your robot is in sleep mode. Press any button on the
robot or remote to start it again.
Conclusion
In this blog, we talked about shark robot error codes and what they mean. Understanding shark robot error codes can help you troubleshoot problems and get your shark robot back up and running quickly. We also discussed how to fix common shark robot errors, such as removing blockages or cleaning the wheels and cliff sensors. If you have any additional questions regarding shark robotic errors, please consult your user manual or contact shark customer service for further assistance. Thank you for reading!
